Privacy Policy

Small Acorns values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part.

We want to make your shopping experience as safe, satisfying, convenient and pleasurable as possible. While we may (with your permission) securely store your customer details, etc., we do not sell, trade or share this information with anyone, ever.

You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address. When you register with us your information is stored securely & responsibly. Once you have logged in you can access your account directly to amend any personal details, for example if you change your address. When you place an online order we use a protected mode of payment SSL (Secure Socket Layer) to process all online credit card transactions. We do not see or store your credit card details. Your card details are encrypted so that nobody sees them, not even us.

When you give us information, it may be used for:

  1. Customer service - we ask for your contact details, such as your e-mail address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order. This allows us to process your transactions more efficiently, and ultimately, to give you an exceptional level of customer service.
  2. Direct marketing - we want to keep you up to date on our latest products, promotional offers and events. You will only receive updates on product lines if you have elected to receive them. They will contain the necessary information for you to opt out from receiving further updates.
  3. When you visit our Web site, we may collect more information: your Internet service provider’s address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.

Should you have any questions about ordering online or security on this site, please call us at 0800 22 67 67 or contact us at wgtn@smallacorns.co.nz